At 4K2Link, we prioritize customer satisfaction and stand behind the quality of our services. If you are not fully satisfied with your purchase, we offer a 30-day refund policy under the following conditions.
1. Eligibility for a Refund
You may request a full refund within 30 days of your purchase if:
The service/product does not function as described.
You experience unresolved technical issues despite our support.
You have not used the service beyond a reasonable trial period.
2. Non-Refundable Cases
Refunds will not be issued if:
The request is made after 30 days from the purchase date.
The service has been used extensively beyond standard trial or testing.
The issue is related to personal preferences rather than technical faults.
The purchase was made using a non-refundable payment method (e.g., cryptocurrency, gift cards).
3. How to Request a Refund
To request a refund, please contact us via email at 📧 [email protected] with the following details:
Order ID or transaction number
Reason for the refund request
Any relevant screenshots or details
Our team will review your request within 3-5 business days and notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original payment method.
4. Late or Missing Refunds
If you have not received your refund within 7-10 business days after approval, please:
Check your bank account.
Contact your credit card provider, as processing times may vary.
